The Latin American and Caribbean Center on Health Sciences Information (BIREME/PAHO/WHO), in cooperation with the São Paulo Municipal Health Secretariat (SMS-SP), continues to make progress in maintaining, updating and developing the SMS São Paulo Virtual Health Library (VHL). In the first half of 2024, various activities were carried out, including renewing the portal, re-establishing the collaboration network and training SMS-SP’s technical areas. These efforts are part of the Technical Cooperation project, in Phase III of the agreement established between the institutions since 2010, which aims to consolidate and strengthen local information and knowledge management capacities.
Renewal of the SMS-SP VHL portal
One of the main initiatives of the current phase has been the renewal of the SMS-SP VHL portal, an activity that includes reviewing and evaluating the content offered, the information architecture and aspects of usability, considering the opinion and needs of the VHL’s target audience. During the period from January to June 2024, the server on which the SMS São Paulo VHL is hosted was available for use 97.8% of the time. The remaining 2.2% corresponds to scheduled maintenance and security updates. Moreover, the VHL, sub-portals, information sources and integrated search interface were backed up and monitored internally and externally.
Re-establishing the Collaboration Network
In order to guarantee the regular updating and completeness of the databases, the project is implementing the reactivation of the SMS-SP VHL Executive Committee and Advisory Committee to record the scientific and technical output of the Secretariat. In February, a meeting formalized a new agreement to expand the activities coordinated between SMS-SP and BIREME, addressing technical specifications for the development of an application for the SMS-SP VHL. Moreover, a diagnosis on the visibility of SMS-SP’s scientific and technical output was produced to learn about the challenges and expectations of the SMS-SP VHL Network Cooperating Centers, providing valuable considerations for planning future actions. “The suggestions include the creation of spaces to highlight the output of each SMS-SP body, access sections to external portals and databases, and document support and analysis services, holding periodic meetings, varying training schedules, partnerships with the Capes Journal Portal, and greater transparency and agility in meeting demands”, mentioned Juliana Sousa, Digital Solutions Supervisor at BIREME.
Training for skills development
Training sessions on registering scientific and technical publications in the SMS-SP VHL databases were held in May, with the participation of professionals from various SMS-SP technical areas. The methodology combined theory and practice, with practical exercises carried out directly in the system. On May 21, the focus was on bibliographic records and notions of database indexing. On May 22, the Website Catalogue (LIS), the Events Directory (DIREVE), Multimedia, Experience Reports and Windows of Knowledge were covered.
The event was attended by 12 representatives from institutions such as the Municipal Health School (EMS), Vila Nova Cachoeirinha and Campo Limpo Hospitals, the People Management Coordination Office (COGEP), the Health Surveillance Coordination Office (COVISA/DVZ), and the Health Region Coordination Offices CRS-Center, CRS-West, CRS-South and CRS-East. Each participant brought examples of documents, selected according to the selection criteria established by the SMS-SP VHL for registration in the respective information source.
Furthermore, with the aim of promoting the continuous improvement of the activities coordinated by BIREME, the participants answered an evaluation survey, measuring the effectiveness of the training and identifying strengths and weaknesses, and including the collection of comments and testimonials from the participants, which can be seen below. The results of the survey showed that the overall evaluation was positive, with 58% of the participants giving it top marks. Most participants considered the face-to-face format to be adequate, and indicated satisfaction with the methodology, the venue, the knowledge of the speakers, the practical activities, the clarity of the information, the dynamics of the practical exercises and the group interaction.
Maintaining operations and new developments
During the semester, BIREME offered continuous technical and methodological support for the regular operation of the SMS-SP VHL portal. Occurrences related to access to the new Google Analytics, guidance on WordPress and information updates on the portal were recorded. Meetings were also held with the SMS-SP team to provide guidance and follow up on database migration activities.
In addition, the teams made progress with the production and publication of a new Window of Knowledge on “COREMU – Multiprofessional Residency Commission“, and four new videos Experience Reports, listed below. BIREME has also produced an instructional video entitled “Tips on how to behave in front of the cameras“, with the participation of COREMU staff at SMS-SP.
The topics of the reports recorded in 2024 were:
- Fighting the COVID-19 pandemic: an experience report from the management of the Ignácio Proença de Gouvêa Municipal Hospital in Mooca;
- Our main experiences in the municipal Mobile Pre-Hospital Care service in the city of São Paulo – from APH to APH 192 and now SAMU 192;
- Life story with Nursing;
- Multiprofessional Health Residency Commission of the São Paulo Municipal Secretariat: a report on affirmative actions.
The progress made in the first half of 2024 reflects the commitment of BIREME and SMS-SP to promote the efficient management of knowledge and information in health. The activities developed consolidate the SMS-São Paulo VHL as a vital space for the dissemination of the scientific and technical production of the Secretariat, contributing to the continuous improvement of health services in the municipality of São Paulo.
For more information, visit the SMS-São Paulo VHL portal, https://sms.sp.bvs.br.
Testimonials from workshop participants
Edenir Aparecida Sartorelli, nurse, CRS-West
“I work at the Municipal Health School of the Western Regional Health Coordination (CRS-West), in permanent education.
This training and the discussion of this topic allow us to broaden our view of what can be disseminated, what we need to give visibility to, what outputs of the territory or the secretariat need to be disseminated or have greater visibility, and how to organize this information, these outputs, in a way that facilitates their use on the VHL platform. So, I believe that the relevance is organization, stimulation, dissemination and, in short, the expansion of knowledge, putting knowledge into action.
In our collection, we have worked on completing residencies and specializations in nursing. We also have reports on the experiences of professionals with their equipment, in other words, in the daily practice of their services. We also produce protocols, healthcare flows, videos, training courses, online courses, and many events, among others”.
Hernani Correa Medola, librarian, COVISA/DVZ
“I think this type of training is key because it enables us to make the information developed and produced within the secretariat more accessible to the entire population, which is the main purpose of our service, to give visibility and make this information accessible. This kind of training helps with standardization and the quality of records.
I’m a librarian at the Zoonosis Surveillance Division of the Health Surveillance Coordination (COVISA). Our collection has a multitude of documents, ranging from books, bibliographic material, to reports, manuals, educational material, which is distributed to the population. So, everything that is produced by the Zoonoses Surveillance and Health Surveillance are the materials that make up our collection.”
Marine Arakaki, librarian, Municipal Health School, Coordination of the SMS-SP VHL
“I think this version of face-to-face training was very important. Compared to the previous versions, which were online, in 2022 and 2023, we had a slightly smaller number of participants. However, as it was the first training course after the change of management system to the FI-Admin platform, it was very important that we held face-to-face training. Even so, there were only a few librarians who had this knowledge and close contact with the tool.
And the SMS-SP VHL network is made up of health professionals who are not information professionals, so they need more attention to understand the methodology, fill in the records and define the type of document. And in this respect, I think that BIREME’s training, together with the other colleagues who were present with us, was necessary. There was discussion, people raised their doubts, criticisms, suggestions, in short, I thought it was very useful.”
Tamara Leite Cortez, veterinarian, COVISA/DVZ
“The importance of this type of training is so that, in fact, we can make the records properly, so that they are retrievable and, with that, give visibility to the production, in our case, of COVISA, which is the cooperating center of which I am a member. In fact, BIREME’s training courses always meet my expectations, and this is not the first. I’ve been following the SMS-SP VHL project since its inception in 2009. What I’ve noticed over time is that, despite the turnover of professionals who act as the VHL’s focal point, we’ve managed to see this VHL growing and changing, adapting to today’s conditions.
And that’s where I think the beauty of health information lies in being able to show what we do. Because, as a health professional, I’m a veterinarian, we work a lot and have little time to show what we do. And the VHL gives us this opportunity to democratize information, to have free access to information and, often, to replicate what we do in the units in São Paulo, which have such diverse realities, in other Brazilian states, but, above all, in other countries.”
Source: https://boletin.bireme.org/en/2024/07/04/progress-in-strengthening-the-sms-sao-paulo-vhl-in-the-first-half-of-2024/